Commerce Cloud / Marketplace Solution

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SKARTIO Commerce Cloud · Marketplace Solution

Launch a complete multi-seller marketplace at digital-business speed.

Create your account, choose a marketplace model, configure seller onboarding, catalog rules, commissions, payments and fulfilment, then publish your marketplace storefront. SKARTIO gives marketplace operators a configuration-driven foundation to launch quickly and manage sellers, products, orders, settlements, customer experience and growth from one connected solution.

Launch Your Marketplace Explore Capabilities

Initial marketplace workspace in as little as 10 minutes No-code launch configuration Built for multi-seller operations

SKARTIO Marketplace Operations

Marketplace Overview

GMV26.8L↑ 24.6%

Active Sellers342↑ 18.4%

Order SLA97.1%↑ 2.7%

Marketplace GMV performance

Seller onboardingConfiguration ready

Commission engineAutomated

Solution at a glance

Build, launch and operate a trusted multi-seller marketplace from one configurable solution.

SKARTIO Marketplace Solution gives marketplace operators the storefront, seller ecosystem, transaction controls and operating visibility required to connect independent sellers with customers at scale.

Turn a marketplace idea into a governed digital business—without assembling separate seller, catalog, order and settlement systems.

SKARTIO gives the marketplace operator one connected workspace to launch the storefront, onboard sellers, govern products and offers, orchestrate multi-seller orders, automate commissions and settlements, protect customer trust, and scale marketplace revenue.

Seller OnboardingMulti-Seller CatalogListing GovernanceUnified CheckoutOrder SplittingCommissionsSettlementsRatings & ReviewsMarketplace Analytics

LaunchCreate the marketplace workspace, select the operating model and publish a ready storefront quickly.

OnboardInvite, verify and activate sellers using configurable forms, documents, plans and approval flows.

GovernControl categories, listings, seller service levels, policies, commissions and customer experience.

MonetizeGenerate revenue from transactions, seller plans, listings, advertising and marketplace services.

Launch
                    in 10 Minutes
Create the technical marketplace foundation through a guided,
                  configuration-driven setup.Create the operator account and workspace
Select product, service or managed marketplace model
Publish a ready storefront and begin inviting sellers

No-Code Configuration

Launch and manage standard marketplace operations without depending on developers.

Configure seller forms, approvals and documents
Set categories, listing rules and service policies
Connect payments, logistics and notification channels

Multi-Seller Operations

Coordinate independent sellers within one trusted customer and operator experience.

Seller portals, catalogues, inventory and order queues
Unified cart with seller-wise order splitting
Seller fulfilment, SLA, returns and dispute control

Marketplace Monetization

Design multiple revenue streams while maintaining transparent seller economics.

Category, seller, product or order-level commissions
Subscription plans, listing fees and service charges
Sponsored products, ads and value-added services

Marketplace capabilities

Everything required to launch, govern and grow a multi-seller commerce business.

The solution combines customer-facing commerce with seller operations, marketplace governance and transaction orchestration—without forcing the operator to assemble separate systems.

Commerce Capability

Merchandising

Create a governed multi-seller product and service catalog with a consistent customer experience.

Marketplace taxonomy, categories, attributes and brands
Seller listings, variants, bundles and service offerings
Listing approval, moderation and content-quality rules
Duplicate-product matching and shared product records
Seller-level inventory, availability and lead times
Marketplace promotions, seller offers and featured listings

Experience Capability

Experience

Deliver one trusted storefront while clearly representing sellers, offers, delivery promises and policies.

Responsive web and mobile marketplace storefronts
Seller stores, seller profiles, ratings and reviews
Offer comparison, search, filters and recommendations
Unified cart across multiple sellers
Localized content, language and regional experiences
Headful and headless experience flexibility

Revenue Capability

Sales

Convert demand across sellers while maintaining a clear transaction and fulfilment structure.

Multi-seller cart, checkout and order splitting
Seller-specific shipping, delivery and pickup choices
Cross-sell, upsell, bundles and sponsored placements
Cancellations, returns, exchanges and refund workflows
Lead, booking, service and product marketplace models
Operator-assisted orders and customer support

Growth Capability

Marketing

Grow buyer demand and seller participation through coordinated campaigns and marketplace communication.

Marketplace-wide, category and seller-funded campaigns
Coupons, promotions and campaign contribution rules
Customer segmentation and lifecycle engagement
Seller announcements, operational alerts and broadcasts
Sponsored products, featured sellers and paid visibility
Campaign performance by seller, category and channel

Financial Capability

Finance

Automate commissions, fees, settlements, refunds and financial visibility across marketplace transactions.

Percentage, fixed, slab and category-based commissions
Seller subscription, listing, fulfilment and service fees
Payment-gateway integration and transaction reconciliation
Seller payable statements and settlement schedules
Refund, adjustment, penalty and dispute accounting
Tax, invoice, credit-note and finance-system integration

Operational Capability

Operations

Coordinate order acceptance, fulfilment, SLA, returns and support across independent sellers.

Seller order acceptance and fulfilment workflows
Shipping, pickup, drop-ship and operator-fulfilled models
SLA monitoring, exception handling and escalation
Return ownership and cross-party resolution
Seller compliance, quality and performance controls
Customer-service collaboration between operator and seller

Ecosystem Capability

Seller Management

Recruit, verify, activate and continuously manage sellers from one marketplace operating console.

Configurable seller application and onboarding forms
KYC, business-document and agreement workflows
Seller plans, privileges, category eligibility and limits
Seller portal for listings, orders, payouts and support
Training content, announcements and knowledge sharing
Suspension, reactivation and offboarding controls

Intelligence Capability

Insights & Analytics

Understand marketplace growth, seller health, buyer behaviour and unit economics in one view.

GMV, revenue, orders, take rate and contribution margin
Seller acquisition, activation, retention and performance
Category, product, offer and search analytics
Conversion, repeat purchase and customer cohorts
Fulfilment SLA, cancellation, return and dispute trends
AI-assisted alerts, recommendations and anomaly detection

Marketplace operating model

A marketplace connects independent supply with customer demand under operator governance.

The operator creates trust, traffic, rules and transaction infrastructure. Sellers retain defined independence over products, offers, inventory or fulfilment within those policies.

Operator Control

Define categories, seller eligibility, commission models, catalog standards, customer policies, payment flows and service levels.

Seller Independence

Allow approved sellers to manage listings, inventory, prices, orders and fulfilment according to assigned permissions.

Unified Customer Trust

Present one discoverable storefront with transparent sellers, offers, delivery promises, ratings, support and returns.

Transaction Monetization

Generate revenue through commissions, subscriptions, listing fees, fulfilment services, advertising and value-added services.

Who it helps

One operating model for the marketplace owner, seller, buyer and operations team.

Each participant receives the tools and visibility required for their role while the operator maintains marketplace-wide control.

Marketplace Owner

Configure the business model, seller policies, categories, commissions, customer experience and growth strategy.

Seller

Onboard, publish listings, manage stock and offers, fulfil orders, communicate and review settlement statements.

Buyer

Discover multiple sellers and offers, purchase through one trusted checkout and receive consistent support.

Marketplace Operations

Approve sellers and listings, monitor orders and SLAs, resolve disputes, manage announcements and protect quality.

Marketplace use cases

Launch the marketplace model that fits your supply, customer and revenue strategy.

SKARTIO supports product, service and hybrid marketplaces with configurable ownership of catalog, pricing, payments and fulfilment.

Retail Product Marketplace

Bring multiple brands, retailers or specialist sellers into one consumer marketplace with shared discovery, seller offers, unified checkout and split fulfilment.

Multi-seller products and offers
Category and listing governance
Commissions and seller settlements
Ratings, reviews and seller performance

Vertical Industry Marketplace

Create a focused marketplace for categories such as fashion, food, electronics, healthcare supplies, construction materials or regional products.

Industry-specific attributes and workflows
Verified seller and product standards
Specialized search and comparison
Category-led monetization

Service Marketplace

Connect customers with professionals or service providers using profiles, service catalogs, enquiries, bookings, quotations and marketplace fees.

Provider onboarding and verification
Service areas, availability and booking
Lead or transaction commission models
Reviews, disputes and service quality

Managed Supplier Marketplace

Aggregate approved suppliers while the operator controls catalog standards, customer experience, payments and selected fulfilment services.

Curated seller participation
Shared catalog with seller inventory
Operator-led campaigns and support
Hybrid seller and operator fulfilment

Technology Foundation

Configuration-driven speed now. Composable marketplace scale when you grow.

SKARTIO removes unnecessary development from the standard launch journey while preserving API-first extensibility for specialized integrations, custom seller services, and enterprise-scale operating models.

10-Minute Technical Launch

Create the initial marketplace workspace and ready storefront in as little as 10 minutes.

Choose the marketplace model, configure foundational rules, publish the experience, and begin inviting sellers through a guided business-user journey.

Start Marketplace Setup

Configuration-Driven

Set seller onboarding, category governance, commissions, payment options, fulfilment responsibilities, policies, and announcements through guided controls.

No Developer Required

Business teams can complete the standard marketplace setup, publish categories, invite sellers, and prepare launch communications without writing code.

API First

Integrate payments, logistics, ERP, finance, CRM, tax, identity, messaging, and external sales channels using secure APIs and events.

Composable Solution

Extend storefront experiences, seller services, monetization models, and operating workflows independently as the marketplace becomes more complex.

AI Foundations

Enable listing-quality assistance, product matching, recommendations, seller insights, anomaly detection, content enrichment, and operational automation.

Headful & Headless Flexibility

Launch quickly with SKARTIO storefronts or deliver custom web, mobile, seller, and channel experiences using headless commerce APIs.

Fast-to-Market Journey

Create Account → Select Model → Connect Payments → Configure Sellers → Set Catalog Rules → Publish → Invite → Announce

The technical foundation can be created quickly. Full production readiness also depends on payment-gateway approval, seller contracts, catalog preparation, tax, logistics, and applicable compliance requirements.

Launch in 10 Minutes

START NOW

Launch your marketplace foundation in as little as 10 minutes.

Create your account and move directly into a guided, configuration-driven launch journey. No-code setup helps you define the marketplace model, seller onboarding, payments, commissions, catalog rules and storefront without waiting for a development project.

No developer required for standard launch Guided business configuration Change rules as your marketplace grows

Create Marketplace Account Talk to a Marketplace Expert

The technical workspace can be launched quickly. Production readiness may also require payment approval, seller agreements, tax, logistics and compliance preparation.

GUIDED LAUNCHYour Marketplace Setup

~10 min

Create accountBusiness and operator details

Choose marketplace modelProduct, service or hybrid

Configure sellers & paymentsOnboarding, commissions and settlements

Set catalog rulesCategories, listing approvals and quality

Publish and invite sellersGo live and send announcements

Start account creation

Solution pricing

Choose a marketplace package aligned to sellers, catalogs and transaction scale.

Pricing can be structured around marketplace complexity, seller count, catalog volume, orders, integrations and operational services.

Launch

Marketplace Basic

For a focused marketplace launching with essential seller, catalog, order and commission capabilities.

Guided marketplace setup
Seller onboarding and portal
Multi-seller catalog and orders
Standard commission rules
Essential analytics

Discuss package

Growth

Marketplace Standard

For growing marketplaces requiring stronger governance, campaigns, automation and integrations.

Advanced seller and catalog governance
Flexible commissions and settlements
Campaigns and announcements
Payment and logistics integrations
Operational dashboards and automation

Talk to Sales

Scale

Marketplace Premium

For high-scale, multi-region or complex marketplace businesses with advanced integration and customization needs.

Multi-region and multi-catalog operations
Advanced settlement and finance controls
Headless and composable experiences
Enterprise integrations and APIs
Dedicated launch and success services

Design solution

Customer success

Move from a marketplace idea to an operating ecosystem with measurable growth.

Success is measured across seller activation, catalog quality, customer conversion, fulfilment reliability and marketplace unit economics.

“

A marketplace launch succeeds when the operator can onboard quality supply, create customer trust and manage every transaction without operational chaos. SKARTIO brings those controls into one configurable commerce solution.

Marketplace Transformation PerspectiveIllustrative solution statement

Seller GrowthApplications, approvals, activation and retention

Catalog QualityApproved listings, completeness and availability

Marketplace GMVOrders, average value and take-rate revenue

Operational TrustSLA, cancellations, returns and customer satisfaction

Explore Commerce Cloud

Understand launch readiness, seller onboarding, payment flows, commissions, catalog governance, fulfilment, settlements, and day-to-day marketplace operations.

The initial SKARTIO marketplace workspace and ready storefront can be created in as little as 10 minutes through guided configuration. A production launch still requires the operator to complete payment-gateway approval, seller agreements, catalog content, tax, logistics and applicable compliance activities.

No developer is required for the standard initial setup. Business users can configure marketplace categories, seller onboarding, catalog rules, commissions, payment settings, storefront content and announcements. APIs and development remain available for specialized integrations or custom experiences.

Yes. The seller portal can provide controlled access to listings, prices, inventory, orders, fulfilment, returns, statements and support. Permissions and approval rules are defined by the marketplace operator.

SKARTIO supports percentage, fixed, slab, category and seller-specific commissions, along with fees, adjustments, refunds, penalties and configurable settlement schedules. Payment-gateway and finance integrations can support reconciliation and payout operations.

Yes. Catalog rules can enforce required attributes, images, documents, pricing boundaries, prohibited content and listing-review workflows before publication.

Yes. Marketplace operations teams can publish onboarding updates, policy changes, campaign invitations, service alerts and operational announcements to all sellers or targeted groups.

The solution can support product, service, booking, lead-generation and hybrid marketplaces, including seller-fulfilled, operator-fulfilled, drop-ship and mixed operating models.

Ready to launch your marketplace?

Create the account, configure the business model and start onboarding sellers.

Define your marketplace categories, seller journey, payment gateway, commissions, fulfilment and launch plan with the SKARTIO solution team.

Launch Marketplace Talk to Sales

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