Commerce built for every business model.
Launch digital commerce, manage end-to-end operations and expand across storefronts, channels, markets and customer segments from one unified AI commerce platform.
CommerceX Platform-as-a-Service
SKARTIO Commerce Cloud — CommerceX
Build Your Own Commerce Cloud Business.
CommerceX gives qualified market operators a production-ready, white-label SKARTIO Commerce Cloud platform to launch and operate across an agreed country or region. Build your own brand, pricing, customer ecosystem and services business—while SKARTIO powers and evolves the core platform.
White-label PaaS Country / region exclusivity Partner-controlled pricing Local cloud deployment
Platform business model
Own the commerce business. Run it on SKARTIO technology.
CommerceX separates platform technology from market operations. SKARTIO remains the Technology Service Provider; the CommerceX Partner becomes the market operator and commercial owner of the customer business.
SKARTIO owns the technology. The Partner owns the market.
CommerceX is a strategic PaaS partnership designed for a market operator to build a differentiated Commerce Cloud business with SKARTIO as its technology platform provider.
SKARTIO continuously maintains and evolves the core CommerceX platform.
The Partner brands, prices, sells and operates the Commerce Cloud business.
The Partner provisions and funds its approved country or regional cloud.
Country or regional exclusivity can be granted under the agreed CommerceX market partnership.
SKARTIO — Technology Service ProviderCore platform, releases, product maintenance, security fixes and platform defect resolution.
CommerceX — PaaSWhite-label market platform deployed into the agreed Partner environment.
CommerceX PartnerInfrastructure, branding, pricing, integrations, market strategy and client operations.
Businesses & MerchantsSubscribe to the Partner's plans and receive local implementation, support and success services.
Partner investment
What a Partner needs to invest to launch the business.
CommerceX commercials are tailored to the country or region, platform scope, exclusivity, launch integrations, support model and operating scale. The investment model combines SKARTIO platform costs with the Partner's own market and operating investments.
Platform partnership costs
The CommerceX commercial structure is designed around a one-time market activation and enablement commitment followed by recurring annual platform licensing and optional scalable support services.
Platform Activation & Market EnablementOne-time
CommerceX Platform LicenseRecurring yearly
Initial agreed launch integration developmentIncluded in enablement scope
Dedicated SKARTIO technology supportDefined in market agreement
Additional support capacityTeam size / role / duration based
VAS & custom engineeringScope based
Country / Regional Cloud InfrastructureCloud subscription, compute, databases, storage, network, backup, security tooling and disaster-recovery capacity are funded by the Partner.
Local Operating OrganizationSales, marketing, customer onboarding, customer success, L1 support, finance and business operations teams.
Local Third-Party ServicesPayment providers, logistics, SMS, tax/e-invoice services, identity services and other country-specific vendor charges.
Go-to-Market InvestmentBrand launch, demand generation, sales channels, partner ecosystem, field activation and customer acquisition.
Compliance & Market ReadinessLocal legal, regulatory, data-residency, taxation and commercial compliance responsibilities remain with the Partner.
Market enablement scope
What SKARTIO provides to get the platform market-ready.
CommerceX starts with the standard Commerce Cloud platform and focused technical enablement. The goal is to make the Partner ready to operate the platform independently—not to create an unlimited implementation engagement.
Initial integration development is included.
Agreed launch integrations required for the initial market enablement are included within the initial enablement scope. Later integrations, major changes and new partner-specific integrations are separately scoped and commercially agreed.
CommerceX Platform Activation
Standard Commerce Cloud platform activation, environment requirements, platform configuration and market setup guidance.
White-Label Enablement
Partner brand, approved domain, identity, customer-facing platform presentation and commercial packaging readiness.
Initial Integrations
Agreed initial market integrations developed as part of the launch enablement scope using CommerceX standard APIs and integration patterns.
Dedicated Technology Support
Every CommerceX market partnership is backed by a dedicated SKARTIO technology support model for platform-level coordination, technical escalation, release guidance and ongoing CommerceX product support.
PlatformCore platform & release support
IntegrationLaunch and interface coordination
SolutionArchitecture & technical guidance
Technical Enablement
Platform administration, architecture orientation, deployment guidance, APIs, integration model and support-process handover.
Platform Maintenance
Standard product updates, core security patches, product maintenance and confirmed CommerceX platform defect correction under the annual license.
CommerceX advantage
Turn market ambition into a Commerce Cloud business—without spending years building the platform.
For technology startups and business groups, CommerceX converts capital, market reach and operating capability into a differentiated recurring-revenue platform business. The Partner can focus on customers, distribution, services and growth while SKARTIO continues to evolve the underlying Commerce Cloud technology.
Go to market faster
Start from a production-ready Commerce Cloud foundation and target market launch in about 90 days instead of spending years engineering the core platform.
Invest in growth, not base R&D
Direct capital toward market entry, sales, customer acquisition, local services and ecosystem growth rather than rebuilding mature commerce capabilities.
Exclusive country or regional opportunity
Qualified Partners can secure agreed country or regional exclusivity, creating a protected market-development opportunity subject to partnership commitments.
Build your own market brand
Launch under your own identity, define your own proposition and establish a locally relevant Commerce Cloud business rather than acting as a conventional reseller.
Control pricing and revenue models
Create subscription plans, enterprise packages, implementation services, support offers, bundles and other market-specific commercial models.
Create recurring platform revenue
Build predictable subscription revenue together with implementation, integration, support and ecosystem-service revenue as the market scales.
Reduce technology execution risk
Launch on an established commerce foundation with SKARTIO product maintenance, releases, platform defect resolution and dedicated technology support behind the Partner.
Operate the business on one SKARTIO stack
Add SKARTIO GTM Suite when required for lead management, CRM, partner operations, business reviews and sales execution—without assembling a separate GTM toolchain.
Deploy in your market cloud
Operate CommerceX in an approved country, regional, sovereign or enterprise-controlled cloud aligned to local hosting and data requirements.
Localize around your ecosystem
Connect local payments, logistics, tax, e-invoicing, identity, banks and other market services through the CommerceX integration layer.
Serve multiple commerce segments
Build propositions across B2C, B2B, D2C, B2B2C, Marketplace and expansion capabilities on one shared platform foundation.
Keep evolving with SKARTIO
Benefit from standard product releases, security improvements and platform evolution without carrying the permanent burden of core product engineering.
Ideal market operators
Built for organizations with market reach and operating strength.
CommerceX is designed for strategic operators that can build a substantial local or regional commerce business, supported by agreed country or regional exclusivity and a clear operating commitment.
Telecom Operators
Launch SME commerce services bundled with connectivity, messaging, payments, cloud and enterprise solutions.
Turn subscriber reach into business-platform revenue.
Banks & Financial Institutions
Combine business banking, merchant accounts, payments and commerce capabilities into one SME ecosystem.
Move from financial services to merchant operating ecosystems.
Business Groups
Create a new Commerce Cloud venture across retail, distribution, B2B, D2C, marketplace and merchant digitization.
Launch a technology business without building the platform from scratch.
Technology Companies
Create recurring platform revenue alongside implementation, integrations, consulting and managed services.
Convert delivery capability into a scalable platform business.
Digital Economy Programs
Establish country or regional merchant platforms with local hosting, local integrations and local market control.
Enable business digitization on locally operated commerce infrastructure.
Venture Builders & Investors
Launch a new Commerce SaaS company while focusing capital on market creation rather than rebuilding mature commerce capabilities.
Invest in market growth, not years of base-platform engineering.
Support boundary
Platform issues are supported. Implementation work is VAS.
The annual CommerceX license protects the core platform. Configuration, implementation, infrastructure, new integrations and partner-specific assistance are separately chargeable Value Added Services.
| Support Area | Commercial Treatment | Primary Responsibility | Examples |
|---|---|---|---|
| Confirmed Core Platform Defect | Included | SKARTIO | CommerceX code defect, standard API defect, release regression, core security defect. |
| Dedicated Technology Support | Included as defined in agreement | SKARTIO + Partner | Platform coordination, technical escalation, release guidance and agreed launch support. |
| Partner Configuration | VAS / Support Credits | Partner | Incorrect business configuration, custom workflow setup, advanced platform configuration. |
| Implementation Assistance | VAS | Partner | Merchant implementation, migration, custom setup, production launch assistance after enablement. |
| New / Additional Integrations | VAS | Partner-funded | New payment, logistics, tax, ERP, marketplace or government interface after initial scope. |
| Cloud & Infrastructure | Partner Cost | Partner | Compute, network, Kubernetes, database, firewall, backup, DR and cloud-provider issues. |
| Third-Party Service Failure | Partner / Provider | Partner | Payment gateway, SMS, logistics, tax service or external API failure. |
| Custom Engineering | Separate VAS | SKARTIO if contracted | New modules, extensions, custom connectors, bespoke capabilities and custom reports. |
Defined technical entitlement
Unlimited reporting and remediation of confirmed CommerceX platform defects.
Standard technical-support capacity is defined in the market agreement based on launch scope and operating needs.
Additional support capacity can be added by role, effort, duration or dedicated-team model.
Root cause determines whether the issue is included or chargeable.
Expand dedicated technology support as the market grows.
The standard CommerceX support model is defined for each market partnership. Partners can add technical capacity through a separately priced support or professional-services arrangement.
Additional engineers
Integration specialists
Solution architects
Dedicated technical account support
Partner launch journey
A structured path from agreement to market launch in about 90 days.
CommerceX is designed for rapid market entry. Initial discussion and agreement typically run through the first 30 days, cloud and platform setup through the next 30 days, while integration development spans roughly 60 days in parallel. With timely Partner decisions, infrastructure readiness and third-party access, the complete launch can target go-to-market readiness in approximately 90 days.
Target Go-to-Market~90 Days
A coordinated launch program with overlapping commercial, platform and integration workstreams.
30 Days
Initial Discussion & Agreement
Market opportunity, exclusivity, platform scope, operating responsibilities, integration priorities, cloud approach and commercial agreement.
- Market & territory definition
- Exclusivity framework
- Business and operating model
- Launch scope & integration plan
30 Days
Cloud & Platform Setup
The Partner provisions the agreed cloud environment while SKARTIO enables CommerceX, white-label configuration and technical readiness. This workstream is planned for approximately 30 days.
- Partner cloud provisioning
- CommerceX deployment
- Brand & market configuration
- Environment validation
~60 Days
Integrations & Launch Readiness
Agreed initial market integrations are developed and validated over an approximately 60-day workstream, running in parallel with platform setup and followed by operational and go-to-market readiness.
- Priority launch integrations
- End-to-end validation
- Partner technical enablement
- Production & GTM readiness
Around Day 90
Go to Market
The Partner launches its branded Commerce Cloud proposition, begins customer acquisition and operates the market with ongoing SKARTIO technology support.
- Commercial launch
- Merchant onboarding
- Market operations
- Scale with SKARTIO
Optional GTM & operations platform
Run the CommerceX business on SKARTIO too.
Partners that do not want to procure and integrate separate systems for sales, lead management, customer operations and partner management can subscribe to the SKARTIO GTM Suite as an additional service.
SKARTIO GTM Suite
A unified business operating suite for the CommerceX Partner's own go-to-market and operating teams. It helps manage acquisition, leads, sales, customer relationships, business performance and partner ecosystem operations on one SKARTIO foundation—so the Partner can avoid procuring multiple disconnected business applications when it prefers a unified operating stack.
Cloud SBSBusiness operations foundation
Cloud SBRBusiness performance & reviews
Cloud CRMCustomer & sales relationship management
Cloud LMSLead management & conversion
Cloud PRMPartner ecosystem management
Why add GTM Suite?
No need to buy separate CRM, lead, partner and operating tools to start the CommerceX business.
Operate sales, onboarding, customer relationships and partner channels on a connected SKARTIO stack.
Reduce integration overhead between the commerce platform and internal GTM operations.
Add the suite when required; it remains an optional subscription outside the CommerceX base commercial model.
Commerce Cloud foundation
One platform foundation. Many market propositions.
CommerceX allows the Partner to package the SKARTIO Commerce Cloud foundation into market-specific offers across supported commerce models and expansion capabilities.
Core Commerce Models
B2C, B2B, B2B2C, D2C, Brand Commerce, Marketplace, Dropshipping and other supported market models.
Commerce Expansion
Multi-Catalog, Multi-Channel and Multi-Region capabilities for broader operator propositions.
Connected Intelligence
Commerce Connect, platform APIs, Insights and eligible Commerce Agents can extend the market offering.
Commercial model
Commercials designed around the market, scope and operating model.
CommerceX does not use one public price for every market. Commercial terms are structured based on the country or region, exclusivity, platform scope, launch requirements, support capacity and expected operating scale.
How the commercial model works
Platform Activation & Market EnablementOne-time cost
Annual CommerceX Platform LicenseRecurring yearly
Initial agreed launch integrationsIncluded in enablement
Partner cloud infrastructurePartner-funded
Third-party / local service costsPartner-funded
Additional integrations & implementationVAS / scope based
Dedicated technology support & additional capacityTeam / role / duration based
Custom engineeringSeparately scoped
What determines the commercial proposal?
Each CommerceX market is assessed as a strategic platform partnership rather than a standard catalogue subscription.
Country or regional market scope and exclusivity.
Commerce Cloud capabilities and deployment scope.
Number and complexity of launch integrations.
Required SKARTIO dedicated technology support capacity, team size and role mix.
VAS, implementation assistance and custom engineering requirements.
Single-country, regional or multi-country operating model.
Country / region exclusivity is a core CommerceX partnership benefit.
Qualified CommerceX Partners can receive exclusive operating rights for the agreed country or region, subject to the partnership scope, market commitments, performance expectations and contract terms.
Why CommerceX
More than resale. Less risk than building from zero.
CommerceX creates a middle path between reselling another company's SaaS and investing years to engineer an independent Commerce Cloud.
Sell someone else's product
Fast to start, but limited control over brand, pricing, customer proposition and platform economics.
Low technology ownership burden Limited market differentiation Vendor-controlled commercial model
Operate your own Commerce Cloud business
Own the market-facing business while SKARTIO continues to power and evolve the underlying CommerceX platform.
Your brand and customer relationship Your commercial pricing model Production-ready commerce foundation Ongoing SKARTIO platform evolution
Own every technology layer
Maximum technology ownership, but requires significant product investment, engineering time and long-term maintenance capability.
Full technology control High upfront engineering investment Longer time to market Permanent core product maintenance burden
CommerceX Market Partnership
Turn your market reach into a Commerce Cloud business.
If your organization has the market reach, operating capability and ambition to establish a local or regional Commerce Cloud platform, CommerceX gives you the platform foundation, market partnership and exclusivity model to launch with confidence.